Returns & Exchanges
At Colbo, we want you to be completely satisfied with your purchase, which is why we offer a 14-day return window for all unworn and unwashed items in their original packaging. Please note that certain exclusive drops and final sale items are not eligible for return or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack your items in their original box and include all tags, dust bags, and the printed return authorization form.
Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized courier location.
Receive Your Refund
Once our team inspects the returned goods, your refund will be processed to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing