Frequently Asked Questions

Everything you need to know about your Colbo shopping experience.

What is the standard shipping timeframe for domestic orders?

All domestic orders are processed within 1-2 business days. Standard shipping typically takes 3-5 business days depending on your location.

How do I return an item that doesn't fit?

We offer a 14-day return policy for all unworn items with original tags attached. Simply visit our returns portal to generate a prepaid shipping label.

Do you offer international shipping?

Yes, Colbo ships worldwide. International delivery times vary by country but generally take between 7-14 business days.

How can I ensure I am ordering the correct size?

Each product page includes a detailed size guide and specific garment measurements. If you are between sizes, we recommend sizing up for a relaxed fit.

What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and PayPal.

Are your materials sustainably sourced?

At Colbo, we prioritize ethical manufacturing and high-quality natural fibers. We work closely with our suppliers to ensure sustainable practices throughout our supply chain.